Join one of the most dynamic, innovative nonprofit organizations in the country.
Open Hand is always interested in talented individuals who aspire to be part of a team focused on fulfilling our mission...and touching many lives along the way. The following opportunities exist because Open Hand continues to expand and enhance our Comprehensive Nutrition Care model -- one of the most innovative and "hands on" public health and wellness programs ever introduced.  We're up to the challenge...and you should be, too!

Current Employment Opportunities
Community Nutrition Manager - Dietitian

Community Events Manager

Volunteer Services Manager

Director of Donor Relations

 


 


COMMUNITY NUTRITION MANAGER - DIETITIAN III  
Department: NUTRITION SERVICES

POSITION SUMMARY

The Community Nutrition Manager-Dietitian III will manage a team of Corporate and Community Health Dietitians who oversee the implementation and management of nutrition and wellness focused programs in a multitude of settings as directed by the Program Development team. This position will help develop and guide the Nutrition Services team to think through all facets of program development, from design to outcomes collections, to ensure that contracts and grant funded obligations are met, and objectives achieved. The role is positioned as a working manager, so must be well versed in nutrition counseling and Medical Nutrition Therapy, as well as program management and have strong leadership and communication skills.

RESPONSIBILITIES

  • Provide oversight and direction for Nutrition Services team. Conduct regular performance appraisals to staff, who directly report, providing constructive feedback and direction for ongoing improvement and supporting development of professional and performance goals.
  • Ensure consistency of quality, accountability and high standards in all programs and services – including both client support and education. Provide training for staff and develop procedures, models and comprehensive frameworks of delivery.
  • Providing individualized nutrition consultations in home and clinic settings to include lipid abnormalities, weight management, diabetes/ pre-diabetes, hypertension, HIV/AIDS and senior nutrition.
  • Oversight of the research and development of educational tools for print and electronic medium to support congregate and home delivered meals
  • Providing on-line and telephone support to engage clients receiving home delivered meals in health-promoting behaviors.
  • Participating in health fairs and community events.
  • Managing outcome data for selected programs and population groups.
  • Presenting education sessions to client, community and corporate groups.
  • Supporting grant-funded projects aimed at proper nutrition and positive health behavior change.
  • Monitoring, overseeing, and investigating expansion opportunities for the Open Hand Market Basket Program to ensure optimal client reach, nutrition benchmarks are achieved, including educational component and intake-outcome monitoring, is integrated into the program
  • Supporting food and nutrition policy work as it relates to Open Hand’s Comprehensive Nutrition Care mission
  • Along with Program Development team, facilitate development of frameworks for evaluation, program improvement, and quality assurance that activates all partners
  • Assists with develop of assessment tools/metrics for the collaborative programs
  • Creates and monitors communication strategies to effectively disseminate specific program successes and opportunities internally and externally
  • Along with Program Development team, monitors and revises project budgets to ensure collaboration compliance and seamless program operation
  • Represents Open Hand at events, conferences, seminars, etc.
  • Oversee Nutrition Services Role in programming and service development and delivery, from supporting proposal writing (in conjunction with the Resource Development Department), through planning and developing work plans, budgeting, implementing, evaluating and writing reports.
  • Ensure consistent and meaningful evaluation of all programs and services is carried out in order to assess impact and success and to make needed changes and improvements as indicated.
  • Actively participate in the Program Development team, attend meetings regularly and bring forward issues for discussion and decision.
  • Actively participate as an agency representative in collaborative partner networks and in related community activities.
  • Identify learning needs for program and service staff, and for employees of the agency as a whole, and assist in guiding and/or providing needed training.
  • Other duties may be assigned as needed.

SUPERVISORY RESPONSIBILITIES

  • Manage Team of Community Health Dietitians
  • Conducting Status with Individual Team Members
  • Leading Team Meetings
  • Assessing Capacity and Growth Opportunities
  • Managing team scheduling in terms of diverse responsibilities

EDUCATION & QUALIFICATIONS

  • Bachelor’s Degree required in Dietetics or related field of study from CADE accredited Program, Master’s Degree Preferred.
  • Credentialing as Registered Dietitian by the Commission of Dietetic Registration (CDR) & Licensed Dietitian, State of Georgia.
  • Master’s of Public Health or 5+ years’ experience organizing, implementing, managing and evaluating programs
  • Minimum of 2 years of professional experience in community dietetics.
  • Experience in Educational tools development, health promotion and disease management and prevention.
  • Comfort presenting to individuals, and in small and large group settings
  • Exhibit a strong management style with excellent team-building skills
  • Must have the ability to foster and encourage collaboration
  • Excellent written and verbal communication, organizational and interpersonal skills
  • Computer skills including MS Office Package, spreadsheet, database and Internet research
  • Familiarity with creating and adhering to budgets
  • Ability to support grant proposals and reports
  • Highly motivated and independent worker
  • Ability to adhere to strict deadlines and function well under pressure


DRUG FREE WORKPLACE

Open Hand is a drug free and substance abuse free work environment. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

BENEFITS AVAILABLE
Open Hand is committed to sponsoring a comprehensive benefits program for all eligible employees. In addition to receiving an equitable salary and having an equal opportunity for professional development and advancement, you may be eligible to enjoy the following benefits which will enhance your job satisfaction:

  • Medical
  • Dental
  • Vision
  • 403B
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Short Term/Long Term Disability
  • Legal Shield/Identity Theft Protection

EQUAL OPPORTUNITY
Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.

SUBMIT RESUME AND COVER LETTER TO

Director of Human Resources
Open Hand
181 Armour Drive, NE
Atlanta, GA 30324
Fax:  404-592-6801
Email


COMMUNITY EVENTS MANAGER  
Department: RESOURCE DEVELOPMENT

POSITION SUMMARY

The Community Events Manager assists with all aspects of Open Hand events, including strategic planning, donor cultivation, budgeting, project management, and implementation. Relationship cultivation and volunteer management skills are vital to this role, as the Community Events Manager will be expected to work closely with Open Hand senior leadership and key stakeholders such as Board members, volunteer event chairs, donors and volunteers. The candidate must also possess excellent project management skills, including the utilization of budgets, timelines, event schedules and other appropriate tools to facilitate organized, well-run events


QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree or equivalent work experience highly preferred. At least three years of previous experience in organizing and coordinating major events; two years of previous experience in fundraising required. Exceptional relationship management skills are required. Excellent written and verbal skills are necessary. Position requires oversight of detailed record keeping and file management. Some experience in working with the press and event publicity is helpful. Flexibility in regards to working evening and weekend hours is required. Candidate must reflect a solid understanding of fundraising concepts and event planning. Some experience using Raiser’s Edge or a similar donor management system is preferred. Strong attention to detail, the ability to organize information, and prioritize will be critical skills. The individual must be able to work in a fast-paced environment and be able to start and resume work on projects as priorities change. This position requires a team-oriented person who understands the dynamic of working with a diverse team to achieve organization goals. The ability to inspire and support volunteers and create a positive experience for them is also necessary.

ESSENTIAL DUTIES & RESPONSIBILITIES

Event fundraising management: Develop and implement unique fundraising strategies related to special events. Utilize project management tools and skills to organize and oversee Open Hand events, including fundraisers as well as cultivation and recognition events for donors and prospective donors. Assist in securing and coordinating all appropriate permits and licensing prior to in-house produced events. Work with Open Hand staff and event vendors to manage all materials and signage needed for event production, as well as to coordinate any publicity and media. Contribute to the strategic long-term vision of Open Hand via suggestions for innovation and efficiencies in fundraising programming and investigate new ideas for third party events.

Budgeting and project management: Manage and adhere to project budgets and timelines for special events. Track and collect funds raised for special events. Monitor progress of registration, ticket sales and income goals and adjust plans as appropriate. Create income and attendance projections for events. Conduct post-event follow up and action steps, including debriefs with staff and volunteer leadership, distribution of acknowledgements and sponsorship gifts, and working with the Senior Director of Resource Development & Marketing to support event-related media relations efforts.
Recruitment and retention of third party events: Work with Senior Manager of Community Events to identify potential new community events to benefit Open Hand and cultivate relationships with potential event hosts. Research current community events to create strategy for expanding community participation in fundraising efforts. Serve as Open Hand’s liaison with third party fundraisers, providing appropriate levels of support for select events.
Donor/volunteer relations: Manage special event committees and facilitate communications between committee members. This includes developing goals and objectives for committees, facilitating meetings and leading those committees towards successfully completing the established goals and objectives. Be responsive to requests. Support development staff in corporate sponsorship solicitation and management efforts.
Vendor relations: Work closely with and negotiate contracts with external vendors to coordinate goods and services for special events. Manage relationships and bidding process to ensure the best service and most efficient cost for goods and services.
In-kind donation solicitations and sponsorships: Identify and solicit prospects for major in-kind donations and sponsorships in support of Open Hand events. Desired donations include prizes for use in silent auctions (e.g. major prizes and/or prize packages) or in-kind donations of goods or services that are used for events (e.g. food, beverage, entertainment). Select and package prizes, handle on-site logistics for raffles and silent auctions.

Event attendance: Attend and work at Open Hand in-house events and third-party events that may occur outside standard office hours, i.e. evening and weekends.


Other duties as assigned by the Senior Director of Resource Development & Marketing and Senior Manager of Community Events. Develop, cultivate, manage and provide staff support and leadership to a team of volunteer chairpersons and committee members for flawless event execution.

ADDITIONAL RESPONSIBILITIES

Work closely with the Senior Director of Resource Development & Marketing and Senior Manager of Community Events, keeping them informed of all activities and progress

• Assist in preparing content for newsletters, social media, websites, and other communications
• Communicate with board members and other high-level donors on an as-needed basis, strictly adhering to Open Hand policies regarding communications between Board members and staff
• Capture and record accurate constituent information, including donor records, notes and event attendee information


VOLUNTEER MANAGEMENT: Will be expected to provide leadership and direction for event volunteers and/or interns.

EDUCATION
Undergraduate degree in related field or related experience.

PHYSICAL DEMANDS
The employee is regularly required to sit at a computer, answer the telephone, use hands and arms to write, file, and perform other office duties. The employee must be able to lift at least 25 lbs and must possess a valid driver’s license and a car. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

DRESS CODE
Professional attire consistent with the day-to-day requirements of the position; business casual acceptable.

DRUG FREE WORKPLACE

Open Hand is a drug free and substance abuse free work environment. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

EQUAL OPPORTUNITY
Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.

SUBMIT RESUME AND COVER LETTER TO

Director of Human Resources
Open Hand
181 Armour Drive, NE
Atlanta, GA 30324
Fax:  404-592-6801
Email


VOLUNTEER SERVICES MANAGER  
Department: RESOURCE DEVELOPMENT

POSITION SUMMARY

Responsible for the detailed recruitment and day-to-day oversight of volunteers, any volunteer services needs and all related activities.


QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Must have reliable transportation.
• Must have strong customer service skills
• Individual must be able to multi-task and work as part of a cohesive team.
• Experience in organization and assessment of priorities is a must, as well as the ability to interact with others in a consistently pleasant manner.
• Ability to work under tight deadlines with limited supervision.
• Excellent written and verbal communication skills.
• Ability to communicate efficiently using social media outlets such as Facebook, Instagram, Pinterest, Twitter, and LinkedIn.
• Program management skills.
• Must be available to work a flexible schedule which at times includes weekends, holidays, and late shifts.

ESSENTIAL DUTIES & RESPONSIBILITIES

Administrative
• Manage a volunteer database to organize contact information and schedules, document service hours, demographics, and volunteer history.
• Oversee the administration of all paperwork related to community and civic service hour requirements, including creation of letters and form signing as needed.
• Compile daily, weekly, monthly, and annual volunteer program reports.
Communication
• Assist Communications team with development and implementation of communication strategy for Volunteer Services.
• Manage the Volunteer Recognition Program and use various creative ideas to recognize volunteers.
• Use oral or written communication techniques; communicate with volunteers or employees to disseminate information; answer questions from employees or public.
General Recruitment
• Recruit volunteers using various methods, including posting on websites such as VolunteerMatch and Hands on Atlanta.
• Promote the Open Hand Atlanta volunteer program through presentations, attending volunteer events, and using social media.
• Schedule individuals and groups to pack meals, deliver meals, or support any other activities requiring volunteers for special events or projects.
• Develop and cultivate relationships with organizations such as corporations, schools, social organizations, civic organizations, and churches to expand the volunteer base.
• Collaborate with inter-departmental leadership to quantify volunteer positions needed for day-to-day operations and special events.

Meal Packaging/Production

• Ensure a seamless experience for volunteers from scheduling, arrival at Open Hand, and placement into the food services area.
• Keep Operations staff advised of scheduled groups and groups that have arrived in-house.
• Monitor activity throughout the course of a group’s stay to be sure they are enjoying a positive and rewarding experience.
• Conduct new volunteer orientation sessions both onsite and occasionally offsite to ensure food safety, volunteer work accuracy and satisfaction as well as overall operational success.
• Provide support to Operations in the event of a lack of volunteer labor.
• Execute any other duties as requested.

Managerial

• Management of volunteers, volunteer coordinators, assistants, and interns.

ADDITIONAL RESPONSIBILITIES

• Ability to perform simple math calculations.
• Ability to perform job with accuracy and attention to detail.
• Ability to solve problems effectively and transfer current knowledge to new situations.
• Ability to quickly become proficient with software packages and databases of all types including a VolunteerHub and The Raiser’s Edge as well as utilize Microsoft Office products: Word, Excel, SharePoint and Outlook.
• Ability to deal with people in multiple organizations at various organizational levels.
• Ability to coordinate activities and assign tasks to others.
• Ability to communicate effectively with other professionals and clients, utilizing acceptable English grammar standards.
• Ability to effectively communicate and present information to the public.


VOLUNTEER MANAGEMENT: Will be expected to provide leadership and direction for event volunteers and/or interns.

EDUCATION
Undergraduate degree in related field or related experience.

PHYSICAL DEMANDS
The employee is required to walk, stand, drive a car, and lift and/or move up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

DRESS CODE
Professional attire consistent with the day-to-day requirements of the position; business casual acceptable.

DRUG FREE WORKPLACE

Open Hand is a drug free and substance abuse free work environment. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

EQUAL OPPORTUNITY
Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.

SUBMIT RESUME AND COVER LETTER TO

Director of Human Resources
Open Hand
181 Armour Drive, NE
Atlanta, GA 30324
Fax:  404-592-6801
Email


DIRECTOR OF DONOR RELATIONS  
Department: RESOURCE DEVELOPMENT

POSITION SUMMARY

Reporting to the Senior Director of Resource Development (SDRD) and the Executive Director (ED), the Director of Development (DD) serves as a key leadership team member and an active participant in making strategic decisions affecting Open Hand Atlanta as they relate to the organization’s financial position. In partnership with the SDRD and ED, this position is responsible for all fundraising and development activities. The successful candidate will help forge new relationships to build Open Hand Atlanta’s overall visibility, impact, and financial resources. The DD will also develop and implement a comprehensive strategic plan, reviewed and updated annually, for leveraging existing relationships and developing key external alliances by cultivating individual and philanthropic support.


The DD will have primary responsibility for establishing and implementing the infrastructure needed to grow a $10M budget through the solicitation of individual gifts, major gifts, special events, as well as corporate and foundation support.


The DD will expand and diversify Open Hand Atlanta’s donor base/pipeline and work closely with leadership and other team members to secure funding for new initiatives. In addition, the DD will work closely with members of the Board of Directors, Advisory Board and Open Hand Society as they take on a more active fundraising role.


It is expected that the funds raised by Open Hand Atlanta will increase in future years as the DD systematically and effectively strengthens the organization's overall fundraising capacity.

RESPONSIBILITIES

  • Support and partner with the SDRD, ED and Board members on all major fundraising initiatives
  • Collaborate with the SDRD, ED and Senior Director of Accounting (SDA) to develop and implement Open Hand's financial strategy
  • Convey Open Hand’s mission, programs and vision in a way that clearly defines and communicates its essential purpose in the community and is continuously compelling for donors
  • Actively work with the SDRD and senior staff to develop and implement a comprehensive development strategy to include corporate, foundation, government grants, faith revenue, etc.
  • Have primary responsibility for development and execution of all proposals; write and archive all proposals with a long-term relationship management approach
  • Develop and implement faith partnership strategies that will lead to funding opportunities and in-kind support; oversee faith outreach efforts that include Volunteer Services staff currently engaged with faith partners
  • Oversee research funding sources and trends, with foresight, to help position Open Hand Atlanta ahead of major funding changes or trends
  • Actively engage in prospect solicitation for major gifts though: signature and third-party fundraising events; direct mail and digital marketing campaigns; corporate, government and foundation grants; and donor recognition programs.
  • Monitor all donor information for accuracy and privacy; generate donor activity reports; provide and present statistical analysis to Board and senior leaders as needed
  • Develop and implement an effective stewardship program aimed at continually cultivating deeper ties with donors
  • Develop/update policies and procedures around the handling and safekeeping of donor data and stewardship process
  • Continue efforts to integrate Volunteer Services department in development strategies that help deepen engagement with volunteers and ultimately convert them to donors
  • Monitor and report regularly on the progress of the strategic development plan
  • Mentor development team members and identify professional growth opportunities for them through advanced learning and training
  • Maximize the contribution of every member of the development team in achieving self-determined and mutually agreed upon goals

SUPERVISORY RESPONSIBILITIES

Position will directly supervise four positions: Special Events Manager(s), Donor Relations Manager, Database Manager and Development Assistant.

  • Supervise the Special Events Manager(s) to ensure the successful implementation of annual Open Hand events including (but not limited to) Dining Out for Life and Party in the Kitchen and help identify and develop community event-related opportunities that enhance fundraising effort and increase visibility
  • Organize and enhance donor recognition efforts including, but not restricted to, Epicurean Circle events, donor spotlight articles, photos, thank you letters and cards
  • Supervise the Donor Relations Manager to ensure the successful management of an active portfolio of relationships, cultivation opportunities and solicitations, with an emphasis on upgrading annual fund and Friend for Life donors capable of major gift support
  • Supervise the Open Hand Database Manager to ensure successful maintenance and management of donor database, including but not limited to recordkeeping, solicitation, gift acknowledgment, recognition, and retention

EDUCATION, QUALIFICATIONS & CHARACTERISTICS

  • 5-7 years of professional experience in a nonprofit organization; demonstrated success in a development function (managing and forging relationships with multiple donor sources)
  • Bachelor's degree required, Master's degree preferred
  • Tangible experience of having expanded and cultivated existing donor relationships over time
  • Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and build long-term relationships
  • Strong organizational skills
  • Extensive experience with The Raiser’s Edge or other major fundraising software system
  • Proficient in MS Office Suite, including Outlook, Word, Excel, and PowerPoint
  • Flexible and adaptable style; a leader who can positively impact both strategic and tactical fundraising initiatives
  • Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of Open Hand Atlanta
  • High energy and passion for Open Hand Atlanta's mission is essential
  • Ability to construct, articulate, and implement annual strategic development plan
  • Strong organizational and time management skills with exceptional attention to detail
  • Service-focused with strong customer service skills
  • A professional and resourceful style; takes initiative and can manage multiple tasks and projects at a time

Attendance will be required at development events that sometimes take place offsite and outside of regular work hours.

DRUG FREE WORKPLACE

Open Hand is a drug free and substance abuse free work environment. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

BENEFITS AVAILABLE
Open Hand is committed to sponsoring a comprehensive benefits program for all eligible employees. In addition to receiving an equitable salary and having an equal opportunity for professional development and advancement, you may be eligible to enjoy the following benefits which will enhance your job satisfaction:

  • Medical
  • Dental
  • Vision
  • 403B
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Short Term/Long Term Disability
  • Legal Shield/Identity Theft Protection

EQUAL OPPORTUNITY
Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.

SUBMIT RESUME AND COVER LETTER TO

Director of Human Resources
Open Hand
181 Armour Drive, NE
Atlanta, GA 30324
Fax:  404-592-6801
Email



 

These are the only Employment Opportunities available at this time.